Shipping & Delivery Policy

1. Official Orders Only

This Shipping & Delivery Policy applies only to orders placed directly through PackmanLabs.com, the official Packman brand website. We are not responsible for orders placed through unauthorized sellers.

2. Shipping Options & Costs

3. Carrier Insurance Fee

In certain cases, shipping carriers may require an insurance fee. The amount varies depending on state regulations and carrier policies. Insurance costs, when required, will be clearly communicated during order processing.

4. Discreet Shipping

All orders are shipped discreetly. Packaging does not display product descriptions or brand identifiers that reveal the contents of the shipment. We prioritize customer privacy and confidentiality.

5. Order Processing Time

Orders are typically processed within 1–3 business days. Processing times may vary during high-demand periods. Delivery timeframes begin after order processing is complete.

6. Shipping Address Accuracy

Customers are responsible for providing accurate shipping information. We are not responsible for delays or lost packages due to incorrect address details entered at checkout.

7. Tracking Information

Once your order has been shipped, tracking information will be provided via email when available.

8. Age Requirement

All products are intended for individuals 21 years of age or older. Orders placed by individuals under 21 may be canceled.

9. Contact Information

For shipping inquiries, please contact:

Packman Labs
416 Hayes St
San Francisco, CA 94102
Phone: 661-213-8331
Email: [email protected]